Fees & Schemes

Cloud Lettings Tenancy Fees Information

Residential Lettings

Our residential application fee is £125.00 per applicant including VAT aged over 18. This fee covers the cost of the referencing process and will be taken when you submit your application. Should referencing fail due to false information being provided on your application, this fee is non-refundable.

Dependent on your circumstances a guarantor may be required;the guarantor referencing fee is £45 per guarantor including VAT.

A check-in fee of £95.00 per property including VAT is payable on the first day of the tenancy. This includes the inventory of the property and taking meter readings for utility providers.

Pet Deposit to cover the added risk of property damage £200.00. This will be protected with your deposit in a Government-authorised scheme and may be returned at the end of your tenancy.

If you wish to amend the terms of the agreement during the tenancy, including adding a new applicant, the referencing fee of £125.00 per applicant including VAT will need to be paid by all applicants.

Student Lettings 

NO application fees for Students. 

Professional House Share 

Unless advised otherwise our professional house share application fee is £50.00 per person including VAT. This fee is non-refundable.

Other Fees And Charges

Out of Hours Services £60.00 including VAT for one hour. This will be applicable where the actions of the tenant result in the agent or nominated contractor attending the property to remedy the situation the fee is. 

Unpaid Rent may result in interest at 8% above Bank of England Base Rate being charged from the due date.

Professional Cleaning (if required) £15.00 including VAT per hour. This will only be charged where professional cleaning is required to return the property to same conditional as at the start of the tenancy.

If you have any questions on our fees, please ask a member of staff.

Client Protection Schemes

Cloud Lettings is part of the ProperyMark Client Money Protection Scheme. The Propertymark Client Money Protection (CMP) Scheme provides compensation to landlords, tenants and other clients should an agent misappropriate their rent, deposit or other client funds. Scheme Reference C0126493

Property Redress Scheme

Cloud Lettings are a member of the The Property Ombudsman. 

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