Damp and Mould

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Mould is caused by damp conditions. To find out the how to resolve damp and mould we will first look for the reason it has formed.

Condensation is the most common form of damp. It appears when excess moisture in the air comes into contact with a cold surface, such as a window or cold wall. It can lead to mould growth and tends to be worse in the winter.

Penetrating damp is caused by water coming through the external walls or the roof or when there is an internal leak or plumbing problem.

Rising damp happens in basements and ground floor and comes from ground water being soaked up from the bricks.

When you first report damp or mould to us we will arrange an inspection of the property to locate any issues that may be causing the damp and mould.

At this visit we will ensure any mould is cleaned of, so the room is safe for you to use. A good cleaning regime for treating mould is essential, we can attend once a week until the issue is resolved to clean down any new mould that has appeared. Or to allow quiet enjoyment of the property you can clean any new mould you see with a mould solution. Here’s a couple of products we recommend, however you should use whatever you're happy with and always read the instructions (remember if the product contains bleach to avoid contact with the carpet or your clothes).

It is your responsibility to ensure your home is ventilated and that you heat the property so that damp doesn’t build up. Here’s a list of what else you need to do while investigations take place and to follow for the duration of your time at the property.

  • Use extractor fans in the property (cooker, bathroom)
  • Close internal doors when you cook or shower
  • Leave a gap between furniture and external walls
  • Open blinds and curtains in the day and open the windows in the property for 5-10 minutes when you get up.
  • Dry clothes on clothes airers in well ventilated rooms. Do not hang clothes on the radiators
  • Maintain a steady level of background heating throughout the day and night to avoid the house going from very hot to very cold. You should do this whilst considering how to use the heating efficiently as to not waste gas or electric, using the thermostat and setting timers.

We will always work with your Landlord to resolve any issues related to damp and mould as quickly as possible within a reasonable time scale.

Following our investigations, it may be that no work is required, and we will talk to you in more detail about how to manage moisture levels in the property to avoid condensation and mould forming.

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