How to checkout of your property
All the information you need to return your property back to us. Checkout Checklist: We know there are lots of things to organise and think about when moving out of your property, including getting your deposit back. In order to do so, it is important to leave the property...
Boost Function on EPH Controls Thermostat
To be energy efficient please use the thermostat as instructed: 1. Leave on AUTO, 2. Turn down or off individual radiators if you are too hot, 3. If you wish for a higher temperature please use the BOOST function for 1,2 or 3 hours at a time (refer to instructions below)...
Our Guides For Tenants
Various extensive guides to help you look after your property and maintain it in accordance with the Tenancy Agreement.
What To Do When Leaving Student Accommodation To Go Home
if your accommodation is going to be empty for few days or more it is important the last person to leave completes the below checklist:
Can I put up posters and pictures?
We all want you to feel at home in your lovely new space. In the majority of instances the Landlord is happy for you to put items on one wall in each bedroom otherwise they will supply you with a notice board (or similar) which should be used instead...
Washing Machine Issues?
Handy tips! It is good practice every few months to run hot wash with no clothes or detergent in the washing machine. Use the hottest setting on the washing machine – around 90 degrees. It can be good to do this with a washing machine...
