What to do in the event of a flood

In November 2023 Lincoln experienced localised flooding during storm Babet, where 2 months’ worth of rainfall fell in just 24 hours. This kind of extreme weather isn’t common, but in the future may become more frequent with climate change, so we want to share some practical advice on being prepared in the event of a flood or excessive rainfall.

What routine maintenance will there be in my property?

During the course of your tenancy, you will have contractors visiting to complete routine maintenance and periodic compliance checks. You will also have contractors attending to any maintenance that Cloud, your landlord, or you the tenants report to us if you have an issue for any reason.

Council Tax For Rental Property

Council Tax Links and Support. Students studying a full-time court with at least 21 hours of study in term time per week attending 24 weeks qualify for Council Tax exemption.

Energy and water saving tips

Save energy and reduce your carbon footprint. We would like to remind you of some simple steps you can take to use energy efficiently to ensure that not only you keep within the utility allowance, but also to do your bit to save energy and reduce your carbon...

Our Guides For Tenants

Various extensive guides to help you look after your property and maintain it in accordance with the Tenancy Agreement.

What To Do When Leaving Student Accommodation To Go Home

if your accommodation is going to be empty for few days or more it is important the last person to leave completes the below checklist:

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